Privacy and Terms
1. Data Collection
What We Collect:
Identifiers (name, email, phone).
Usage data (cookies, IP via Google Analytics/Facebook Pixel).
Explicit Exclusion: No payment data (all transactions offline).
2. How We Use Data
Purposes:
Respond to inquiries/bookings.
Send marketing (sequences/offers) only with consent.
Improve website (analytics).
Legal Bases: Consent (forms), legitimate interest (service optimization).
3. Data Sharing & Storage
Third Parties:
Google Analytics (IP anonymized).
Facebook Pixel (data used only by Resto Solution).
No sale/sharing with external marketers.
Storage:
Retained until deletion request ([email protected]).
Encrypted in GHL (SSL-enabled).
4. User Rights (Quebec Law 25 + PIPEDA)
Access/Deletion: Request via email ([email protected]).
Correction: Update your data in CRM or by email.
Opt-Out: Unsubscribe link in emails or reply "STOP" to SMS.
Complaints: Direct to Quebec’s CAI (Commission d’accès à l’information).
5. Cookies Policy & Tracking
Disclosure: List cookies (essential, analytics, marketing).
Consent: Banner blocks non-essential cookies until accepted.
We use cookies to enhance your experience:
Essential: Required for site functionality (e.g., forms). Always active.
Analytics: Anonymous data via Google Analytics (IP anonymized). Disablable.
Marketing: Facebook Pixel for ad relevance. Disablable.
6. Children’s Privacy
Policy: No services offered to minors under 14.
7. Updates & Contact
Notification: Email users if policy changes materially.
Effective Date: May/08/2025.
Key Quebec-Specific Additions
French Primacy: French version prevails in legal disputes.
CAI Reference: "Quebec residents may file complaints with the CAI."
Terms of Service Reinforcement
Liability Clause "All equipment is sold as-is after client testing. Manufacturer warranties apply only if:
Explicitly stated on the invoice.
Validated by the client in writing before purchase.
Resto Solution’s role is limited to facilitating the transaction. We disclaim all implied warranties under Quebec’s Consumer Protection Act."
Intellectual Property
"Unauthorized use of our workflows, content, or business methods (including referral programs) will result in legal action under Canada’s Copyright Act and Quebec civil law."
